How we do what we do... it all starts and ends with you
We’re a close knit, small team of skilled and friendly folk. We won’t bamboozle you with jargon or marketing speak. We’re based in Penistone after all – straight talking is all we know!
From our home in South Yorkshire, we work with regional, national and international companies in a range of sectors. It doesn’t matter how big or small you are, we can help. Whether you’re a start-up company trying to find your feet, or a big brand with an even bigger problem – we have the tools to fix it. Our be-all and end-all is customer satisfaction and we’re extremely proud of the reputation we’ve built over the last seven years.
Our key values:
Quality
Great quality design is the cornerstone of our agency. We embrace new styles and ideas, keep current and never sit still creatively.
Detail
Attention to detail and consistency is an obsession here. We know how vital it is for your finished product to be 100% right and true to your brand.
Multi-discipline
You can count on us for a whole range of your creative and marketing needs. Print, digital, video and web – we deal with them all.
Value
Being a small agency, we have fewer overheads than some of our competition - allowing us to offer competitive pricing and great value.
Reliability
We retain the vast majority of our clients, providing a reliable and dependable, ongoing resource time and again.
Service
We're all about friendly, clear and up-front customer service. We strive to be flexible and accommodating to deadlines and budget.
Our core team
Rich is an experienced designer with well over a decade in the industry. He is the founder of Elbowroom and creative lead here, making sure everything that leaves the studio is up to his high standards of ‘cracking’.
He is the conductor that guides our team of creatives in their work, as well as lead designer on many projects.
When not living and breathing Elbowroom, you will hopefully find him going for a run (when he can’t find a valid excuse not to!).
Hayley is the cheery face and steely core of Elbowroom. With a background in management, she is responsible for the day-to-day running of the company – including accounts, customer service and HR. If Rich is the conductor, Hayles is the sheet music. She makes sure all the notes are hit and everything is in its right place.
When she’s not running the ship here, Hayley can be found hanging out with her (mad bundle of energy) 4 year old son, or learning new mad ways to contort her body at Yoga.
As our junior designer working under Rich, Ross brings energy and enthusiasm to every project that crosses his desk. A consistent source of creativity and flair, he is as adept with a sketchbook as he is a mousepad.
Outside of the studio, you might find Ross with his earphones in, listening to his ‘how to speak Japanese’ lessons. Rather him than me!
We have a great set of outsourced talent working with us at Elbowroom.
Knowledgable SEO experts, talented voice actors and bullet-proof hosting support, we make sure we’re surrounded by a specialised squad that helps us focus on what we do best – bringing your design and marketing projects to life!
Daisy the puppy is our most recent starter, joining us in November 2019.
Her primary role is to take one of the humans for a walk every so often, and of course acting as an invaluable source of incredible cuteness around the place.
If you come in for a meeting, she will expect a tummy tickle.
What the clients say
Obviously, we paint a pretty picture of our services. But what do our clients make of it all?
